BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P1H
REFRESH-INTERVAL:P1H
CALSCALE:GREGORIAN
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
DTSTART:20070101T000000
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:Pacific Daylight Time
END:DAYLIGHT
BEGIN:STANDARD
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
DTSTART:20070101T000000
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:Pacific Standard Time
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20261210T080000
DTEND;TZID=America/Los_Angeles:20261210T160000
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:20261210WBAO Agency Operations Webinar
DESCRIPTION:Valid for 7 CE in all 50 StatesAgency OperationsCISR Agency Operations can transform you into an indispensable team player in any insurance agency or give you the confidence to move into another position. As you work with colleagues and customers\, you'll discover enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also\, understanding how agencies function is essential for training both insurance agency and company personnel.29% of surveyed CSRs expressed an interest in advancement opportunities in agency management.  CSR ProfileTopics:Legal & Ethical RequirementsThe Insurance AgencyThe Insurance Industry and MarketplaceCommunication and TechnologyAgency Workflow ConceptsAgency Workflow StepsAccount ManagementErrors & Omissions\nSuzanne Baillargeon\, CPCU Suzanne M. Baillargeon is a National Property Officer at Travelers\, bringing extensive experience in the insurance sector.\n\nTheir career reflects a strong focus on insurance underwriting and risk management. At Travelers\, Suzanne is responsible for Cure\, national property oversight.\n\nPrior to Travelers\, Suzanne served as a Progressive Care Segment Leader at OneBeacon Insurance Group\, demonstrating leadership competencies. Their work history includes a tenure as Senior Underwriter at Chubb\, where they applied principles of risk assessment and policy analysis.\n\nSuzanne's background is supported by a Bachelor of Science degree from Central Connecticut State University\, demonstrating applied knowledge of insurance principles State CE credit is approved in all states. To determine specific credits for your state\, go to the CE Guide. at https://www.scic.com/ce-by-state/Polling Questions Log Click HereClick here to view Agenda.
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE html><html><head><title></title></head><body aria-disabled="false"><p>Valid for 7 CE in all 50 States</p><p style="margin-top:3.0pt\;mso-margin-bottom-alt:auto\;  line-height:normal\;background:white\;"><a fr-original-style="" name="_Hlk126662322" style="user-select: auto\;"><strong fr-original-style="" style="font-weight: 700\;">Agency Operations</strong></a></p><p style="line-height: normal\;">CISR Agency Operations can transform you into an indispensable team player in any insurance agency or give you the confidence to move into another position. As you work with colleagues and customers\, you&rsquo\;ll discover enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Also\, understanding how agencies function is essential for training both insurance agency and company personnel.</p><p style="mso-margin-bottom-alt:auto\;line-height:normal\;  mso-outline-level:4\;"><strong fr-original-style="" style="font-weight: 700\;">29% of surveyed CSRs expressed an interest in advancement opportunities in agency management. <em>&mdash\;CSR Profile</em></strong></p><p style="mso-margin-bottom-alt:auto\;line-height:normal\;"><strong fr-original-style="" style="font-weight: 700\;">Topics:</strong></p><ul fr-original-style="" style="list-style-position: inside\;" type="disc"><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">Legal &amp\; Ethical Requirements</li><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">The Insurance Agency</li><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">The Insurance Industry and Marketplace</li><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">Communication and Technology</li><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">Agency Workflow Concepts</li><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">Agency Workflow Steps</li><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">Account Management</li><li style="color:#020101\;mso-margin-top-alt:auto\;mso-margin-bottom-alt:      auto\;line-height:normal\;mso-list:l0 level1 lfo1\;tab-stops:list .5in\;">Errors &amp\; Omissions</li></ul><p><img src="https://res.cloudinary.com/micronetonline/image/upload/v1769110359/tenants/619f729f-a1d6-4ec9-8231-3e7aafb1b03e/fecd5a0507ef423a97dc0669babba2f5/1769110357882.png" style="width: 188px\; display: block\; vertical-align: top\; margin: 5px auto 5px 0px\; text-align: left\; height: 188px\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" width="188" height="188" fr-original-style="width: 188px\; display: block\; vertical-align: top\; margin: 5px auto 5px 0px\; text-align: left\; height: 188px\;" fr-original-class="fr-draggable"><br></p><h1 style='box-sizing: inherit\; margin: 0px\; padding: 0px\; border-color: rgba(0\, 0\, 0\, 0.9)\; border-style: none\; border-width: 0px\; border-image: none 100% / 1 / 0 stretch\; font-size: 24px\; vertical-align: middle !important\; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0\, 0\, 0\, 0)\; outline: rgba(0\, 0\, 0\, 0.9) none 0px\; font-weight: 600\; line-height: 1.25\; color: rgba(0\, 0\, 0\, 0.9)\; display: inline !important\; overflow-wrap: break-word !important\; word-break: break-word !important\; font-family: -apple-system\, system-ui\, BlinkMacSystemFont\, "Segoe UI"\, Roboto\, "Helvetica Neue"\, "Fira Sans"\, Ubuntu\, Oxygen\, "Oxygen Sans"\, Cantarell\, "Droid Sans"\, "Apple Color Emoji"\, "Segoe UI Emoji"\, "Segoe UI Emoji"\, "Segoe UI Symbol"\, "Lucida Grande"\, Helvetica\, Arial\, sans-serif\;'><a aria-describedby="artdeco-hoverable-artdeco-gen-42" aria-label="Suzanne Baillargeon\, CPCU" data-artdeco-is-focused="true" data-ntt-old-href="/in/suzanne-baillargeon-cpcu-32676a11/overlay/about-this-profile/" fr-original-style='box-sizing: inherit\; margin: 0px\; padding: 0px\; font-size: 16px\; vertical-align: baseline\; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0\, 0\, 0\, 0)\; text-decoration: none\; font-weight: 600\; border-color: rgb(0\, 65\, 130)\; border-style: none\; border-width: 0px\; border-image: none 100% / 1 / 0 stretch\; color: rgb(0\, 65\, 130)\; outline: none\; font-family: -apple-system\, system-ui\, BlinkMacSystemFont\, "Segoe UI"\, Roboto\, "Helvetica Neue"\, "Fira Sans"\, Ubuntu\, Oxygen\, "Oxygen Sans"\, Cantarell\, "Droid Sans"\, "Apple Color Emoji"\, "Segoe UI Emoji"\, "Segoe UI Emoji"\, "Segoe UI Symbol"\, "Lucida Grande"\, Helvetica\, Arial\, sans-serif\; touch-action: manipulation\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\;' href="https://www.linkedin.com/in/suzanne-baillargeon-cpcu-32676a11/overlay/about-this-profile/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BYjinWmH0QDGNgxIsDRLA6A%3D%3D" style='box-sizing: inherit\; margin: 0px\; padding: 0px\; font-size: 16px\; vertical-align: baseline\; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0\, 0\, 0\, 0)\; text-decoration: none\; font-weight: 600\; border-color: rgb(0\, 65\, 130)\; border-style: none\; border-width: 0px\; border-image: none 100% / 1 / 0 stretch\; color: rgb(0\, 65\, 130)\; outline: none\; font-family: -apple-system\, system-ui\, BlinkMacSystemFont\, "Segoe UI"\, Roboto\, "Helvetica Neue"\, "Fira Sans"\, Ubuntu\, Oxygen\, "Oxygen Sans"\, Cantarell\, "Droid Sans"\, "Apple Color Emoji"\, "Segoe UI Emoji"\, "Segoe UI Emoji"\, "Segoe UI Symbol"\, "Lucida Grande"\, Helvetica\, Arial\, sans-serif\; touch-action: manipulation\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; user-select: auto\;'>Suzanne Baillargeon\, CPCU</a></h1><p><a aria-describedby="artdeco-hoverable-artdeco-gen-42" aria-label="Suzanne Baillargeon\, CPCU" data-artdeco-is-focused="true" data-ntt-old-href="/in/suzanne-baillargeon-cpcu-32676a11/overlay/about-this-profile/" fr-original-style='box-sizing: inherit\; margin: 0px\; padding: 0px\; font-size: 16px\; vertical-align: baseline\; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0\, 0\, 0\, 0)\; text-decoration: none\; font-weight: 600\; border-color: rgb(0\, 65\, 130)\; border-style: none\; border-width: 0px\; border-image: none 100% / 1 / 0 stretch\; color: rgb(0\, 65\, 130)\; outline: none\; font-family: -apple-system\, system-ui\, BlinkMacSystemFont\, "Segoe UI"\, Roboto\, "Helvetica Neue"\, "Fira Sans"\, Ubuntu\, Oxygen\, "Oxygen Sans"\, Cantarell\, "Droid Sans"\, "Apple Color Emoji"\, "Segoe UI Emoji"\, "Segoe UI Emoji"\, "Segoe UI Symbol"\, "Lucida Grande"\, Helvetica\, Arial\, sans-serif\; touch-action: manipulation\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\;' href="https://www.linkedin.com/in/suzanne-baillargeon-cpcu-32676a11/overlay/about-this-profile/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BYjinWmH0QDGNgxIsDRLA6A%3D%3D" style='box-sizing: inherit\; margin: 0px\; padding: 0px\; font-size: 16px\; vertical-align: baseline\; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0\, 0\, 0\, 0)\; text-decoration: none\; font-weight: 600\; border-color: rgb(0\, 65\, 130)\; border-style: none\; border-width: 0px\; border-image: none 100% / 1 / 0 stretch\; color: rgb(0\, 65\, 130)\; outline: none\; font-family: -apple-system\, system-ui\, BlinkMacSystemFont\, "Segoe UI"\, Roboto\, "Helvetica Neue"\, "Fira Sans"\, Ubuntu\, Oxygen\, "Oxygen Sans"\, Cantarell\, "Droid Sans"\, "Apple Color Emoji"\, "Segoe UI Emoji"\, "Segoe UI Emoji"\, "Segoe UI Symbol"\, "Lucida Grande"\, Helvetica\, Arial\, sans-serif\; touch-action: manipulation\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; user-select: auto\;'>&nbsp\;<span style="color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; display: inline !important\; float: none\;">Suzanne M. Baillargeon is a National Property Officer at Travelers\, bringing extensive experience in the insurance sector.</span><br style="box-sizing: inherit\; color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><br style="box-sizing: inherit\; color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><span style="color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; display: inline !important\; float: none\;">Their career reflects a strong focus on insurance underwriting and risk management. At Travelers\, Suzanne is responsible for Cure\, national property oversight.</span><br style="box-sizing: inherit\; color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><br style="box-sizing: inherit\; color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><span style="color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; display: inline !important\; float: none\;">Prior to Travelers\, Suzanne served as a Progressive Care Segment Leader at OneBeacon Insurance Group\, demonstrating leadership competencies. Their work history includes a tenure as Senior Underwriter at Chubb\, where they applied principles of risk assessment and policy analysis.</span><br style="box-sizing: inherit\; color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><br style="box-sizing: inherit\; color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><span style="color: rgb(1\, 13\, 57)\; font-family: Figtree\, sans-serif\; font-size: 16px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; display: inline !important\; float: none\;">Suzanne&#39\;s background is supported by a Bachelor of Science degree from Central Connecticut State University\, demonstrating applied knowledge of insurance principles</span>&nbsp\;</a></p><p>State CE credit is approved in all states. To determine specific credits for your state\, go to the CE Guide. at <a fr-original-style="" href="https://www.scic.com/ce-by-state/" style="user-select: auto\;">https://www.scic.com/ce-by-state/</a></p><p>Polling Questions Log Click<a fr-original-style="" href="https://acrobat.adobe.com/link/review?uri=urn:aaid:scds:US:06c54497-0d3a-30b9-bcb3-888407a54ba9" style="user-select: auto\;">&nbsp\;Here</a></p><p>Click here to view <a fr-original-style="" href="https://pro.scic.com/agenda/?id=7586086d-4c15-f011-998a-0022482c668b" style="user-select: auto\;">Agenda</a>.&nbsp\;</p><p><br></p><p><br></p><h2 style="margin: 0in\;"><br></h2></body></html>
LOCATION:Webinar
UID:e.3442.1256010
SEQUENCE:3
DTSTAMP:20260406T065411Z
URL:https://professionalinsuranceagentswesternalliance.growthzoneapp.com/events/Details/20261210wbao-agency-operations-webinar-1469956?sourceTypeId=Hub
END:VEVENT
END:VCALENDAR
